FAQ

Getting started at Orbit Spins Casino is a quick and simple process. To create your account, just click the “Sign Up” button, which is prominently displayed on our homepage. You will be asked to fill out a short registration form with some basic personal information, such as your name, email address, and date of birth. You will also need to create a unique username and a secure password. It’s important to provide accurate information, as this will be used later for account verification to ensure your security. The entire process typically takes less than two minutes. Once you complete the form and agree to our terms and conditions, your account will be active, and you can immediately make your first deposit and claim a welcome bonus to start playing.

We offer new players a fantastic choice of welcome bonuses to get started on the right foot. You can select the offer that best fits your play style. For a massive boost, use code “HIGHERWIN” to get a 200% match on your first deposit of $20 or more, which comes with a 20x wagering requirement. If you prefer a lower playthrough, our “CUTTINGWAG” bonus code gives you a 150% match on a $20 deposit with a very friendly 15x wagering requirement. For players who want to try us out first, we offer a $20 Free Chip with the code “ORBIT20.” This no deposit bonus has a 30x wagering requirement and a maximum cashout of $50. Be sure to check the promotions page for the latest offers, as terms and conditions apply to all bonuses.

Yes, Orbit Spins Casino frequently provides no deposit bonus codes that allow you to play our games without making a deposit first. These are a great way to test our platform and potentially win real money. In addition to our standing “ORBIT20” code for a $20 Free Chip, we often release special promotional codes. Keep an eye out for offers like “MAMAS25BONUS” for a $25 chip or “WELCOME50” for an impressive $50 chip. These bonuses are perfect for trying new slots from providers like Betsoft and Rival Gaming. Each no deposit bonus comes with its own terms, including wagering requirements and a maximum cashout limit, so be sure to read the details before you play. Check our promotions page or your email for the most current codes.

We offer a variety of secure and convenient banking methods for both deposits and withdrawals. You can fund your account using traditional options like Visa and MasterCard, or you can opt for popular cryptocurrencies for faster transactions. We currently accept Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), DogeCoin (DOGE), and Tether (USDT). All deposits are processed instantly, so you can start playing right away. When it’s time to cash out your winnings, you can use the same methods. We pride ourselves on processing withdrawals efficiently. Please note that before your first withdrawal, you will need to complete our standard account verification process to ensure the security of your funds. Our accepted currencies are US Dollars (USD) and Bitcoin (BTC).

A wagering requirement, also known as a playthrough or rollover, is a condition applied to our casino bonuses. It represents the total amount of money you must bet before you can withdraw any winnings earned from that bonus. For example, if you claim our 150% Low Wager bonus with a $20 deposit, you receive a $30 bonus. With a 15x wagering requirement on the bonus amount, you would need to place bets totaling $450 ($30 x 15) before cashing out. This system is in place to ensure fair play. We offer bonuses with different wagering requirements to suit all players. Our “CUTTINGWAG” bonus, for instance, is designed with a low 15x multiplier to make it easier to convert your bonus funds into real, withdrawable cash.

Absolutely. The Orbit Spins Casino platform is fully optimized for mobile play. You can enjoy our entire selection of slots, table games, and video poker directly from your smartphone or tablet's web browser, with no download required. Our website uses responsive design technology, which means it automatically adjusts to fit the screen size of your device, whether you are using an iPhone, iPad, or Android device. This ensures you get a high-quality gaming experience with sharp graphics, smooth gameplay, and easy navigation. You can create an account, make deposits, claim bonuses, and request withdrawals all from your mobile device, giving you the freedom to play your favorite games anytime, anywhere.

At Orbit Spins Casino, we offer a diverse library of games powered by some of the most innovative software providers in the industry. Our partners include renowned names like Betsoft, Rival Gaming, BGaming, and Dragon Gaming, as well as creative studios like Booongo, Felix Gaming, KA Gaming, Mascot Gaming, and Urgent Games. This variety ensures you have access to hundreds of high-quality games. Our collection is packed with popular video slots featuring unique themes and bonus rounds, classic 3-reel slots, and progressive jackpots with huge prize potential. We also offer a solid selection of table games, including multiple versions of blackjack and roulette, alongside video poker favorites. We are constantly updating our library with new releases to keep your gaming experience fresh and exciting.

Yes, your safety and security are our highest priorities. Orbit Spins Casino operates under a gaming license, which means we adhere to strict regulatory standards for fairness and player protection. To safeguard your personal and financial information, our entire website is protected by advanced SSL (Secure Socket Layer) encryption technology. This is the same level of security used by major financial institutions, and it ensures that all data transmitted between your device and our servers remains private and secure. Furthermore, our games are supplied by reputable software providers whose products are regularly audited by independent third parties to certify that the Random Number Generators (RNGs) are fair and produce unbiased outcomes. You can play with confidence knowing you are in a secure and regulated environment.

Account verification, also known as the Know Your Customer (KYC) process, is a standard and essential security procedure required by gaming regulations. The primary purpose is to protect both you and the casino from fraudulent activity. By verifying your identity, we can confirm that you are of legal gambling age and that the person requesting a withdrawal is the legitimate account holder. This prevents unauthorized access to your funds and ensures a secure gaming environment for everyone. To complete the process, you will typically need to submit a copy of a government-issued photo ID (like a driver's license), proof of address (like a recent utility bill), and sometimes proof of the payment method used. Completing this one-time process ensures that your future withdrawals are processed quickly and without delays.

If you experience any technical difficulties, such as a game freezing or a page not loading correctly, we recommend starting with a few simple troubleshooting steps. First, try refreshing the page, as this often resolves minor glitches. Clearing your browser's cache and cookies can also fix many common issues. Ensure your internet connection is stable and that you are using an up-to-date web browser for optimal performance. If the problem persists, our dedicated customer support team is available to help you. The fastest way to get assistance is through our Live Chat service, available directly on our website. You can also send a detailed description of the issue to our support email at support@orbitspins.com. Our team is trained to handle technical queries and will work to resolve your issue promptly.

We are committed to promoting a safe and responsible gaming environment. At Orbit Spins Casino, we provide a range of tools to help you stay in control of your play. You have the ability to set personal limits on your account, including daily, weekly, or monthly deposit limits to manage your spending. You can also set session time limits to keep track of how long you are playing. For players who feel they need to take a break, we offer a “cool-off” period, during which you can temporarily suspend your account. If you need a longer break, you can opt for self-exclusion. These tools are easily accessible within your account settings. We also provide resources and links to professional organizations that can offer support and guidance if you feel your gambling habits are becoming a problem.

Protecting your data is a responsibility we take very seriously. Orbit Spins Casino employs state-of-the-art security protocols to ensure your information is always safe. We use 128-bit SSL encryption across our entire platform, which scrambles all data—including your personal details, passwords, and transaction information—making it unreadable to any unauthorized parties. Our servers are protected by advanced firewalls, and we adhere to strict data protection policies that govern how we collect, use, and store your information. We never share your personal data with third parties for marketing purposes. Our commitment to security means you can focus on enjoying our games with the complete peace of mind that your privacy and financial details are fully protected at all times.